Terms & Conditions
Last updated: January 1, 2025 · Whatsally CRM by KRP Tech Solutions OPC Private Limited
Please read these Terms carefully before using Whatsally CRM. These terms constitute a binding legal agreement between you and KRP Tech Solutions OPC Private Limited.
1. Acceptance of Terms
By accessing or using Whatsally CRM ('the Service'), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service. KRP Tech Solutions OPC Private Limited reserves the right to update these terms at any time.
2. Description of Services
Whatsally CRM provides a cloud-based customer relationship management platform enabling businesses to manage communications across WhatsApp, Instagram, and Facebook. Features include messaging automation, chatbot builder, team management, analytics, and content scheduling.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. You are responsible for ensuring that all users accessing the service through your account comply with these Terms.
4. Payments & Billing
Subscription fees are billed in advance on a monthly, half-yearly, or yearly basis. All fees are non-refundable except as specified in our Refund Policy. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in service suspension.
5. Acceptable Use Policy
You agree not to use the Service for: sending spam or unsolicited messages; violating WhatsApp, Meta, or other platform policies; distributing malware; infringing intellectual property rights; engaging in illegal activities; harassing or threatening others. Violation may result in immediate account termination.
6. Intellectual Property
Whatsally CRM and its original content, features, and functionality are owned by KRP Tech Solutions OPC Private Limited and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our software or content without explicit permission.
7. Privacy
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by law, KRP Tech Solutions OPC Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service. Our total liability shall not exceed the fees paid in the three months preceding the claim.
9. Termination
Either party may terminate the subscription at any time. Upon termination, your right to use the Service ceases immediately. We may retain your data for 30 days post-termination before deletion. Sections on intellectual property, limitation of liability, and governing law survive termination.
10. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
11. Contact
For questions about these Terms, contact us at: Email: support@krptechsolutions.in | Phone: +91 92430 08606 | Address: No 9C, 2nd Floor, Guruteg Bahadur Nagar, Kharar, Mohali, Punjab — 140301 | GST: 03AAKCK5427E1ZR | CIN: U62099PB2023OPC059690 | KRP Tech Solutions OPC Private Limited, India.